Most organisations are carrying more space than they need — but cutting blindly creates problems that are harder to solve than the ones you started with. We work from the data up: utilisation, headcount trajectory, hybrid attendance patterns, and lease events. The output is a portfolio recommendation that your CFO and your people teams can both get behind.

What you get

• Portfolio baseline — current state, cost per seat, space efficiency by site and cluster
• Utilisation analysis — interpreted, not just reported
• Scenario modelling — future options, with assumptions surfaced
• Recommendation deck — written for a leadership audience, not a CRE audience
• Implementation roadmap — sequenced by lease events and risk

Workplace surveys are broken. Most produce engagement-adjacent scores that nobody knows how to act on. We design and build survey programmes tailored to generate decision-grade data — structured around the questions your organisation actually needs to answer, with outputs that can be adapted to different audiences and levels of the organisation.

What you get

• Survey framework design — questions and structure built around your specific hypotheses and decision needs, adaptable as the programme matures
• Deployment programme — communication plan, timing, and response rate management
• Global insights deck — executive-ready synthesis across the full portfolio
• Regional and site reports — granular enough for local action, consistent enough for comparison
• Transaction analysis — for acquisitions, disposals, and refurbishments where experience data is material

Flexible working is only as good as the frameworks that support it. Without clear expectations, consistent application, and manager confidence, hybrid becomes a source of inequity rather than a benefit. We help build the governance layer — policy, process, and stakeholder alignment — to give flexible working a clearer structure and more consistent application.

What you get

• Current state diagnostic — policy gaps, inconsistencies, and manager confidence mapping
• Target model definition — developed with your key stakeholders and shared in a format that travels across functions
• Policy framework — written for employees, not employment lawyers
• Manager toolkit — practical guidance for the people who have to make it work day-to-day
• Governance cadence — how to maintain consistency and evolve the model over time

Most fit-outs fail because the brief is written by the wrong people — facilities managers describing square metres, or architects guessing at how people work. We write briefs from the inside out: starting with behavioural insight, cultural identity, and how different groups actually use space, then translating that into a design mandate that gives architects and fit-out teams something genuinely useful to work from.

What you get

• Behavioural insight report — how your people actually work, not how they think they work
• Space allocation framework — how much of what type of space, and why
• Design principles — the values and non-negotiables that should govern every design decision
• Adjacency and flow strategy — which teams need to be near each other, and how movement should work
• Design brief document — written for your architect and fit-out team

A space should be unmistakably yours. Not a generic office with a logo on the wall — but an environment that communicates who you are, how you work, and what you value, without anyone having to say a word. We provide the strategic design direction that gives your chosen design team a clear identity framework to work within, ensuring the finished space reflects your culture and your people rather than a catalogue.

What you get

• Identity and culture audit — what your workplace currently communicates vs. what it should
• Design narrative — the story your space should tell, in plain language
• Spatial identity framework — material, finish, and atmosphere direction aligned to brand values
• Reference and precedent pack — curated visual references that reflect the direction, not just the trend
• Design review role — ongoing input through design development to ensure the brief holds

Fit-outs go wrong in the gap between strategic intent and practical execution. The brief gets diluted. Value engineering strips out the things that mattered most. The people who wrote the original vision aren't in the room when the decisions that affect it are made. We provide independent advisory throughout the fit-out process — keeping the human-centred intent intact from first fix to final handover.

What you get

• Brief compliance reviews — at each design stage, checking that the human-centred intent is intact
• Value engineering challenge — protecting the things that matter when costs are being cut
• Pre vs Post occupancy evaluation — structured measurement of whether the space delivers on its intent
• Lessons learned report — feeding insight back into the next project or future portfolio standards